+27 (0) 11 568 0200
info@veneka.com
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    • Instant card Issuing
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    • Integration and Interoperability
  • Our Impact
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    • News & Events
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  • Contact Us
  • Home
  • Get to know us
    • About Us
    • Our Partners
    • Careers
  • Solutions
    • Instant card Issuing
    • Consumer Digital Banking
    • SME Services and Banking
    • Branchless Agency Banking
    • Integration and Interoperability
  • Our Impact
    • Press Releases
    • Success Stories
    • News & Events
    • Newsletters
  • Contact Us
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INDIGO

Indigo is an end-to-end card issuing solution which enables banks and financial institutions to issue payment cards to their customers. The solution is designed to increase competitiveness by offering superior customer service and enhanced operational inefficiencies. Indigo enables instant issuing of debit and prepaid cards and also enables centralised issuing of branded and proprietary cards.

Instant Issuing

With this solution, banks are enabled to issue cards to customers directly from the branch. With this process the customer receives a personalised card in-branch. The customer then selects their own PIN. Once the PIN has been selected then the customer can immediately use their card.

With Indigo, issuers are able to instantly and securely issue personalised debit and prepaid cards. The instant issuing process creates a memorable customer experience; which encourages the customer to use the card.

Centralised Issuing

With centralised issuing, customer service and interaction is at the forefront. The bank captures the card request with or on behalf of the customer. The customer service officer can then be able to track the fulfillment of the card request. There is a fast track option for VIP customers and urgent requests.

Why Indigo

Indigo customizable workflow complements existing card issuing processes, allowing quick time to market, and minimal impact to operational staff. Operational controls and separation of duties are in-built based on industry best practice, offering the issuer secure management of the card issuing process.

Service Centric

Indigo’s intuitive interface is easy to use, allowing card issuing staff to focus on providing great customer service.

Fully Integrated

Indigo has been certified in environments issuing multiple debit, credit, prepaid and loyalty products, which are branded, proprietory or private label schemes.

Customer Centric

Connect with customers by issuing fully peronalised cards. Indigo supports various personalisation options, including customer name, identification details, and even personal photo. In addition, customers have the option of selecting their own memorable PIN at the time of issuing.

ABOUT VENEKA

Veneka provides tailored payment technology solutions, with a focus on the African continent. Our products and services are targeted at Financial Services, and enable Card, Mobile and e-Banking business solutions.

OUR PARTNERS

TIETO
Software products, which provides the base for a wide range of payment card issuing, acquiring, switching and clearing functions.

CONTACT INFO

  • Building 16, The Woodlands Office Park, Woodlands Drive, Woodmead, Johannesburg, 2191, South Africa
  • +27 (0) 11 568 0200
  • info@veneka.com
  • www.veneka.com

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